What’s the turnaround time for orders?

At this time, all orders are usually shipped within 2-3 weeks of ordering. Aside from our ‘Sale Items’, everything is made to order. Custom work, orders placed during a sale and orders with engraving may take longer. Feel free to send us a message to check in on your order status at any time.

Wait, you do custom work?

Absolutely. Send us a message with your idea and we’ll go from there.

What’s your return policy?

Returns are accepted but the buyer must pay the return shipping costs. All returns can be shipped back to our return address which is located on the shipping label attached to your merchandise or as follows:

710 S Beckman Rd, STE C, Lodi, Ca 95240

Please insure your shipment for the full purchase amount.

The returned item(s) are inspected immediately upon receipt. If there is damage, the customer is responsible for filing a claim with the shipping company and receiving their refund. In normal circumstances, please allow 7-10 days following receipt of the return items for any credit or refund to display on your credit card statement.

All custom orders are non-refundable.

What if my order arrives damaged?

If you received your order and the merchandise was damaged in shipping, please contact us within 72 hours. For damaged items, we can provide you with replacement parts and service as needed.

Can I pick up my order from your shop?

Of course. Just contact us and coordinate a pick up time.

Do you guys have assembly instructions?

Yes. Assembly instructions are located in the description on each product page. Our furniture is very easy to assemble and only goes together one way. If you have any issues with assembly, don’t hesitate to contact us. We are happy to help. All products from our Classic Collection arrive fully assembled.